Richmond Hotel Premier Musashikosugi

I do not normally make reviews but our stay experience was exceptional hence i feel giving them a review is the least I can do It has been our 3rd time to travel to Japan but first time here in Richmond. The staff was amazing the room has enough for what you need for traveling though it doesnt have the bells and whistles that 5 Star hotels offer I feel that this hotel was more than what we need for what we paid for. The stay was amazing and moving around Tokyo and coming back to the hotel was a breeze either by train or car. What made it special was when my daughter had a medical emergency it was late in the evening and all the staff was so helpful. Shout out to the amazing ERP team and the desk on duty my daughter was in good hands. Aside from this good food and 711 was all 5min walk. This hotel is definitely our home in Tokyo

The staff was easy to communicate with and very helpful. The room stayed tidy and was a very convenient location. There is coin laundry in the hotel, which was very helpful for a longer stay and Grand Tree across the street was full of everything you’d need!

I loved everything about the hotel: - The location is amazing. We took the Narita Express directly from the airport and walked less than five minutes to the hotel. - The staff is excellent, with a special thanks to the reception and restaurant personnel. - The breakfast was exceptional, offering a huge variety of high-quality, freshly cooked Japanese food, and the staff was incredibly helpful. - The hotel has laundry machines, you can start your laundry and come back later to pick it up. - There’s a large mall right in front of the hotel with numerous restaurants inside. - The facilities are spotless. - An exchange machine is available at reception, which is really helpful since cash is often needed in Tokyo. I can’t wait to be back. Thank you for your hospitality!

We used this as our home base for an extended period in Tokyo, and for our purposes it was perfect. In my opinion, this hotel is extremely fairly priced for what it has to offer. The rooms are small like you would expect in Tokyo, but very comfortable and clean. The staff was exceptional throughout. Breakfast was standard fare, but very good quality and the included meal tickets were much appreciated. Best of all is the location. This Richmond is in the heart of Musashi-kosugi, which is a fairly quiet area as far as this city goes, but it also has access to a wide range of shops and restaurants, especially in the Grand Tree, Foodium and LaLaTerrace which are all within a block or two of the hotel at most. Musashi-kosugi also has a very convenient train station with easy access to the main areas of Tokyo. Highly recommend if you’re looking for a good place to stay slightly outside of the central hustle and bustle.

Loved my stay in this hotel, bigger than all the rooms I have stayed in Japan, rooms have all the necessary equipment, breakfast is tasty and lots of options to chose from even for someone who is a picky eater like me. I was a bit confused with the AC as everything is in Japanese (understandably), when I called the desk, they immediately came to help me sort it. Super kind staff, and they try to help you at all costs. I took the limousine bus with 2 big suitcases by myself, and it was super easy, it is very close to the hotel. Hotel desk helped me with timetables and bus stop location. The hotel is perfectly located near multiple shopping malls and near the metro.